Lenta

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Privacy Policy

LENTA PRIVACY POLICY

Last Updated: 26 February 2025

Lenta ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our platform ("Lenta") at www.lenta.com.au

  1. Information We Collect

We collect different types of information when you use Lenta, including:

1.1 Information You Provide Directly

Account Information: Name, email address, phone number, and password.

Profile Details: Profile picture, location, and bio.

Payment Information: Payment method details for processing transactions.

Communication Data: Messages exchanged with other users on the platform.

1.2 Information We Collect Automatically

Device Information: IP address, browser type, and operating system.

Usage Data: Pages visited, time spent, and interactions on the platform.

Location Data: Approximate location based on your IP address or device settings.

1.3 Information from Third Parties

Payment Providers: Transaction details from Stripe, PayPal, or other processors.

Social Media: If you link accounts (Google, Facebook, etc.), we may receive information.

  1. How We Use Your Information

We use your data to:

Facilitate transactions between Renters and Lenders.

Provide customer support and respond to inquiries.

Improve platform functionality and security.

Send promotional and service-related communications (with opt-out options).

Detect and prevent fraud or prohibited activities.

  1. How We Share Your Information

We do not sell your data. We may share your data with:

Payment Processors: To facilitate transactions.

Law Enforcement: If required by legal obligations.

Service Providers: Hosting, analytics, customer support tools.

Other Users: Limited profile data (e.g., name and location) for transaction purposes.

  1. How We Protect Your Information

We implement security measures, including:

Encryption of sensitive information.

Regular security audits.

Restricted access to personal data.

  1. Cookies & Tracking Technologies

We use cookies to:

Keep you logged in.

Analyze site usage.

Serve relevant advertisements.

You can manage cookie preferences via your browser settings.

  1. Your Rights & Choices

Depending on your location, you may have rights to:

Access and request a copy of your data.

Correct or delete your personal information.

Opt out of marketing communications.

  1. Data Retention

We retain your data as long as your account is active. If you delete your account, we may keep some data for legal compliance and fraud prevention.

  1. Third-Party Links

Lenta may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

  1. Updates to This Privacy Policy

We may update this policy periodically. Significant changes will be notified via email or platform notifications.

  1. Contact Us

For any privacy-related questions, contact us at support@lenta.com.au